Key Leadership Responsibilities

• Core Values
  • Be aware of you values, knowing what you stand for.
  • Values drive behavior.
  • Appreciating others values, different from your own.
  • Congruency, espoused values and values in use.
  • Creating shared awareness.
• Thinking Systemically
  • See the bigger picture.
    We often only see one (small) part
    Seeing the connections and unintended consequences.
  • Structure drives behavior – Be aware of how they drive your own behavior –make better choices.
  • Use iceberg as a problem solving process.
  • When “stuff” happens
    Notice not just events but patterns
    Then look for structures and mental models driving behavior
  • When planning or implementing a change consider the impact of structures and mental models.
  • How you think drives the results you get.
• Engaging Others
  • Balancing high quality Advocacy with high quality Inquiry

    Advocacy	Inquiry
    State Explain Engage Genuinely Listen	Ask Disclose Seek to understand Genuinely listen

  • Moving your communications down the Ladder of Inference
  • Listen for conclusions or opinions.
  • ask for the “data”.
  • Make the steps in your reasoning visible.
  • Gently ask others to do the same.
  • Before you agree or disagree,check out the meanings of “blinking words”(e.g leadership,power,”isn’t working”,be successful, etc..)
  • Using your Left Hand Column as a resource
  • Thoughts you were thinking and feeling but not saying.

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